Terms of service

General conditions of sale

Terms and conditions of service

General conditions of sale of the IoMazzucato.it shop, valid for our private customers.

The terms of the contract between the Customer and our Company relating to the delivery of goods ordered by the Customer are indicated below:

1.Your contractual partner is:

IoMazzucato SAS

Via San Gaetano, 21
36045 Breganze (VI) - Italy
Telephone: +39.0445.308348
Email info @ iomazzucato.it

Complaints should also be addressed to the above address.

2. The price of the goods indicated in the offers contains all taxes and other price components, with the exception of delivery and transport costs.

For transport costs see shipping information

The prices and information relating to the goods on our website and in the Online-Shop are without obligation.
The purchase contract is considered valid from the moment we confirm the delivery of the goods to your address. < br /> The confirmation of receipt of the order does not imply the order confirmation on our part. The text of the contract will be sent to you once together with the confirmation of the purchase contract via email.
Spelling and calculation errors authorize us to withdraw.
The purchase price already paid will be refunded immediately in the above cases .

The right of withdrawal is valid even if the ordered product is no longer available . In this case we will:

  • to offer you a similar article,
  • waiting for the product assortment
  • or a refund

The ordered goods can be paid for as follows:


- by credit card (VISA, MasterCard)

The purchase against invoice is only available to registered customers, once their first purchase has been successfully completed.
The purchase price is payable with each order.
Delivery will take place at the address indicated by the customer, unless otherwise specified or agreed.
The risk of loss and damage of the goods passes to the customer as soon as the customer has received the goods even in the case of partial deliveries.
Information on the delivery dates are only binding if indicated in writing. The agreed delivery deadline is considered to be respected if the transport of the goods has already been arranged or if the availability of the goods has been communicated to the customer before the deadline.

3. Information on the right of revocation

Right of revocation

You have the right to cancel the contract within fourteen days without stating the reasons. The revocation deadline is 14 days from the day:

- in which you or a third party appointed by you, other than the carrier, has taken physical possession of the goods;

To exercise your right of revocation, you must

inform us with a clear statement (e.g. a letter sent by post, E - Mail) of your decision to revoke the contract.

To respect the revocation period, it will be sufficient to send the message about the right of revocation within the established term to:

IoMazzucato SAS

Via San Gaetano, 21
36045 Breganze (VI) - Italy
Telephone: +39.0445.308348
Email info @ iomazzucato.it

Consequences of revocation

In the event that you revoke this contract, we are required to reimburse all payments received by you, including delivery costs (except for the additional costs arising from having chosen a type of delivery other than the standard one from offered us), immediately and pay you no later than thirty days from the date of receipt of the notice of revocation of the contract. For this refund we use the same payment method that you used for the initial transaction, unless expressly agreed otherwise; in no case will you be charged an indemnity for this refund. We may withhold the refund until we have received the goods or until you have demonstrated that you have returned the goods, depending on the situation.

It is necessary to return the goods promptly and in any case no later than thirty days from the date on which you notify us or deliver the termination of the contract. The deadline is met if the goods are sent within 30 days. The return of the goods is entirely at your expense.

You will have to pay for any decrease in the value of the goods, if the deterioration in value is attributable, following a verification of the nature, characteristics and functioning of the same, to its unnecessary use.

4. The guarantee on the goods supplied takes place within the scope of the legal provisions on the basis of which the guarantee obligation is limited to 2 years, calculated from the date of dispatch of the goods.

5. Upon registering on the site, the Customer is required to accept and confirm our general conditions of sale.

Our system allows the registration and transmission of orders by the Customer only after acceptance of our general conditions of sale.

6. Retention of title

The delivered goods remain our property until full payment by the Customer.

7. Data protection

Customer data is used exclusively for the execution of the order.
Personal data is not disclosed to third parties.

8. Further definitions (release clause)

If some definitions, in the context of the laws in force also between commercial relations, be or prove ineffective, the purchase contract - including these definitions - remains valid to the extent of the remaining rules, while the ineffective definition will be made effective for as much as possible to adapt to commercial practice.

9. Online dispute resolution

The European Commission will shortly prepare a platform for online dispute resolution (ODR-Online Dispute Resolution): https://webgate.ec.europa.eu/odr/ . We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer conciliation body.

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